TW-Element subscription not effected


Topic: TW-Element subscription not effected

Jianwen Tan premium asked 2 months ago

I've purchased a single use package of TW elements from this page: https://tw-elements.com/sale/tailored/, but it doesn't take effect at all. Kindly please guide me to the next step. Thank you.

(Sorry for my English, I'm not a native speaker.)


Igor Przybysz staff pro premium priority answered 2 months ago

Hello,

Unfortunately, I'm not able to help you with that here - this seems like a case for our customer case team. They will be reaching out to your email address assigned to your MDBootstrap account. You can expect an email from them within 1 workday. I hope we will be able to resolve this to your satisfaction.

Best regards


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Status

Answered

Specification of the issue
  • User: Free
  • Premium support: Yes
  • Technology: TW Elements
  • MDB Version: 2.0.0
  • Device: pc
  • Browser: chrome
  • OS: windows 11
  • Provided sample code: No
  • Provided link: Yes
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