Topic: Not authorized error
Expected behavior Guys, iI purchased the MDB Pro to download one component (https://mdbootstrap.com/docs/standard/design-blocks/landing-page/news/#section-news-3) - and to test the others later - but it is impossible to get the code. I receive an unauthorized error, asking for login (I am already logged in)
Actual behavior Error. Even after to create an account, have aquired the MDBPro, I receive the same error
Resources (screenshots, code snippets etc.)
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Resolved
- User: Pro
- Premium support: No
- Technology: TW Elements
- MDB Version: 2.0.0
- Device: macos
- Browser: all
- OS: macos
- Provided sample code: No
- Provided link: Yes
MDBootstrap staff pro premium priority commented 4 months ago
Hi, It looks like the issue is related to your subscription level. The component you are trying to access is part of the MDB Advanced package, while you currently have a Single-use subscription.
The Single-use subscription does not include access to certain premium components and advanced features, which would explain the "unauthorized" error you are encountering.
If you would like to upgrade your subscription to access these features, please contact us via email at contact@mdbootstrap.com
Thank you for understanding. Best regards, Rafał.