Topic: unauthorised credid card charge
Hello
my credit card was charged for your product as a subscription but I did not authorise it. I can file a complaint with the credit card company, but you may want to reverse the charge befefore.
jach
Hello,
The support forum is dedicated to technical questions.
All questions regarding MDB licensing, products, partnerships, and other non-technical queries - it should be asked directly to contact@mdbootstrap.com
I've reached out to you via the email address assigned to your mdbootstrap account.
Keep coding
Jack990 commented a year ago
Hi
I got your mail where you offered refund if I asked for it. I has so far replied 10 times requesting that refund and neither gotten a reply nor a refund. Now I can tell the credit card company that I got no response, and will file a fraudulent charge claim
Mateusz Leciejewski staff pro premium priority commented a year ago
Hello,
I have replied to your email regarding the refund. Unfortunately, for no apparent reason, the message ended up in my spam box.
Once again, I apologise for the lack of an immediate reply!
Kind regards,Mateusz
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Answered
- User: Free
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- MDB Version: MDB5 6.4.1
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- OS: mac
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