Topic: Stop the subscription
Hi there,
I still have every day email about unsuccessful payment attempt from my CC.
I asked already to stop my subscribtion completely and I got an email the subscription has been calcelled.
But apparently it hasn't. Please cancel my subscription completely and stop charging me for renewal. Thanks.
Pavel
Rafał Radziszewski staff commented 5 months ago
Hi, I am sincerely sorry for that issue, I have no idea what would have caused such action. I have manually checked that it won't be charged anymore. Right now I can confirm that you won't be charged again. Best regards, Rafał
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Answered
- User: Pro
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- Technology: MDB Standard
- MDB Version: MDB5 7.2.0
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Rafał Radziszewski staff commented 6 months ago
Hello, I have contacted you via email address :) Best regards, Rafał