Topic: Request for Subscription Renewal Refund
devtestesite
pro premium priority asked 6 days ago
Hello MDBootstrap Support Team,
I noticed that my subscription was automatically renewed on September 10th, but the charge was only processed by my credit card today (September 17th).
As of today, I have downgraded my account to the Free plan, since I do not wish to continue with the paid subscription. Given that the charge has just been processed and I no longer intend to use the service, I kindly request the cancellation of the renewal and a full refund of the amount charged.
I appreciate your understanding and assistance with this matter.
Best regards.
Mateusz Leciejewski
staff pro premium priority answered 5 days ago
Hello,
I’ve just replied to your email - please check your inbox (and spam folder, just in case).
Best regards,
Mateusz
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Answered
- User: Pro
- Premium support: Yes
- Technology: MDB Standard
- MDB Version: MDB5 9.2.0
- Device: PC
- Browser: Chrome
- OS: Windows 11
- Provided sample code: No
- Provided link: No