Request for Subscription Renewal Refund


Topic: Request for Subscription Renewal Refund

devtestesite pro premium priority asked 6 days ago

Hello MDBootstrap Support Team,

I noticed that my subscription was automatically renewed on September 10th, but the charge was only processed by my credit card today (September 17th).

As of today, I have downgraded my account to the Free plan, since I do not wish to continue with the paid subscription. Given that the charge has just been processed and I no longer intend to use the service, I kindly request the cancellation of the renewal and a full refund of the amount charged.

I appreciate your understanding and assistance with this matter.

Best regards.


Mateusz Leciejewski staff pro premium priority answered 5 days ago

Hello,

I’ve just replied to your email - please check your inbox (and spam folder, just in case).

Best regards,

Mateusz


Please insert min. 20 characters.

FREE CONSULTATION

Hire our experts to build a dedicated project. We'll analyze your business requirements, for free.

Status

Answered

Specification of the issue
  • User: Pro
  • Premium support: Yes
  • Technology: MDB Standard
  • MDB Version: MDB5 9.2.0
  • Device: PC
  • Browser: Chrome
  • OS: Windows 11
  • Provided sample code: No
  • Provided link: No
Tags