Topic: MDB Snippets not working
The snippet in your docs are not working properly. When I click on "Open in MDB editor" button, I can see this :
It loads forever and ever without any possibility to see the snippet. It's for the calendar, "API" tab and "Via JS"
FREE CONSULTATION
Hire our experts to build a dedicated project. We'll analyze your business requirements, for free.
Status
Resolved
Specification of the issue
- User: Pro
- Premium support: Yes
- Technology: MDB Standard
- MDB Version: MDB5 3.8.0
- Device: PC
- Browser: Chrome
- OS: Windows
- Provided sample code: No
- Provided link: No
Related topics
Arturas_Dulka commented 3 years ago
I'm having similar problems aswell. I can't access any of the premium snippets and other stuff, it get's me access denied, even though I have advanced premium and should be able to see that.
PaulSpoerry pro premium priority commented 3 years ago
Just purchased Advanced Team and cannot access anything either. Also haven't received gitlab emails. o_0
Sebastian Kaczmarek staff pro premium commented 3 years ago
Yesterday, we've been encountering internal infrastructure problems that might have caused issues as you described. Does the problem still occur?
Adam Jakubowski staff pro premium priority commented 3 years ago
Hello @PaulSpoerry,
The support forum is dedicated to technical questions.
All questions regarding MDB licensing, products, partnerships and other non-technical queries - it should be asked directly to contact@mdbootstrap.com
I've reached out to you via email address assigned to your mdbootstrap account.
Keep coding,
Adam From MDB
Arturas_Dulka commented 3 years ago
I've sent an email to contact@mdbootstrap.com and currently no reply. Can't access Pro snippets and templates for a second day already. Mdb team, please have a look at this? I can't use what I paid for and my subscription is not infitine :). Still not working.
PaulSpoerry pro premium priority commented 3 years ago
@Sebastian Kaczmarek it now works but there is a LONG delay in the profile loading and the ability to download. The download button will display pretty quickly but then tell you that you do not have access to it. However, if you want on the page until your profile icon (top right hand side) loads THEN downloads will work. So it's usable but there's still something causing a delay long enough that if you're not patient you'll assume it's not working.
Sebastian Kaczmarek staff pro premium commented 3 years ago
@PaulSpoerry I see, thanks for the input. We'll take a look at this.
O1ivier pro premium priority commented 3 years ago
It's OK for me, I can access it now ! Thx !