Topic: I was able to see the PRO snippets a few days ago and now for some reason I can not view them at all. Why is this happening?
Expected behavior
Actual behavior
Resources (screenshots, code snippets etc.)
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Status
Answered
Specification of the issue
- User: Free
- Premium support: No
- Technology: MDB Standard
- MDB Version: MDB5 3.9.0
- Device: Macbook
- Browser: Google Chrome
- OS: MacOS
- Provided sample code: No
- Provided link: No
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Related topics
Sebastian Kaczmarek staff pro premium commented 3 years ago
Sorry for the inconvenience. Does the issue still persist? We had problems with our internal infrastructure recently that have been fixed now. Please let me know.
Alistair Wilson pro premium priority commented 3 years ago
I'm seeing the same problem, recently purchased and can download the code but not see the Pro sections.
Arkadiusz Cacko staff pro premium priority commented 3 years ago
Hi @Alistair Wilson, sorry for the inconvenience. I've added missing permissions to your account. Regards
awren pro premium priority commented 3 years ago
I am having the same issue I purchased the Pro Advance yesterday and can not access any of the features in the website to view code snippets, or the builders tools.
Arkadiusz Cacko staff pro premium priority commented 3 years ago
Hi @awren, sorry for the inconvenience. I've added missing permissions to your account. Regards
Ghoster premium commented 3 years ago
now i having the same problem
Sebastian Kaczmarek staff pro premium commented 3 years ago
@Ghoster Sorry for the inconvenience. Your problem should be solved now.