Downgrading subscription


Topic: Downgrading subscription

jumpshotink pro premium priority asked 6 days ago

I have been trying to downgrade my subscription - I sent an email to both contact and hello - you responded to my email over 10 days ago but I have not heard back since then.

I am looking to downgrade (with a refund) and then purchase the $99 option.

Also, there is a MDB standard in my shopping cart which I can't remove.

Please let me know how we can proceed.

Thanks, Jeremy


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Status

Open

Specification of the issue
  • User: Pro
  • Premium support: Yes
  • Technology: MDB Standard
  • MDB Version: MDB5 9.3.0
  • Device: Mac Studio
  • Browser: Firefox
  • OS: Mac OS 14.5
  • Provided sample code: No
  • Provided link: No