Topic: Datepicker and Timepicker pages do not work on your website
anestismav pro premium priority asked 3 years ago
Expected behavior
Datepicker popup should disappear
Actual behavior
Datepicker popup stays on the page, you must press F5 to refresh page
Resources (screenshots, code snippets etc.)
Michał Duszak staff answered 3 years ago
Yes, those three webpages work correctly for me. I guess there is a problem with animations in your system.
Can you check those OS settings and confirm that the animations are not turned off?
OSX: Settings > General > Accessibility > Reduce Motion
IOS: System Preferences > Accessibility > Display > Reduce Motion
Windows: Settings > Ease of Access > Show animations in Windows
This issue has high priority and we are planning on fixing in the nearest release.
anestismav pro premium priority commented 3 years ago
Thank you very much. This solved the issue. Since I can't remember to have changed that setting in the past, the question now is, if we can expect the user/customer to have it active. Otherwise these elements are useless.
Michał Duszak staff commented 3 years ago
In the nearest future we plan on adding support for these users, so that datepicker will still be fully usable.
Michał Duszak staff answered 3 years ago
Hello, could you provide more details on this issue? Could you reproduce this issue in a snippet?
anestismav pro premium priority commented 3 years ago
Just try your samples. Even the basic example doesn't work on the page or in sandbox. You get the calender displayed, but after selecting the date, whatever you click, the popup stays there. You must refresh the page to get rid of the calender popup. Datepicker and DateTimepicker have the same behavior. The Timepicker examples just do not show the popup. Can you confirm that the examples on those three webpages work correctly for you?
FREE CONSULTATION
Hire our experts to build a dedicated project. We'll analyze your business requirements, for free.
Answered
- User: Pro
- Premium support: Yes
- Technology: MDB Standard
- MDB Version: MDB5 3.10.2
- Device: Windows
- Browser: MS Edge and Firefox
- OS: Win 10
- Provided sample code: No
- Provided link: No