Can't log into the Lab area


Topic: Can't log into the Lab area

devtrix pro asked 3 years ago

Expected behavior Give access to the Demo & Source Actual behavior Internal Server 500. This is on your site Resources (screenshots, code snippets etc.)


Sebastian Kaczmarek staff pro premium answered 3 years ago

Does the problem still persist? We are encountering problems with our internal infrastructure which leads to situations like that. Getting it stable is our highest priority right now and we are working on that at this very moment.


devtrix pro commented 3 years ago

Yes. I need to get into the templates & the Lab area. Needed to do that 3 days ago. There is still Internal Server Error. Please advise.


Sebastian Kaczmarek staff pro premium commented 3 years ago

@devtrix If you could provide us with more info that would help a lot. Please tell me, what is the exact link where the Internal Server Error occurs? Also, can you log into the MDB CLI with mdb login command? One more question, can you see code examples on PRO components on our site?


Sebastian Kaczmarek staff pro premium commented 3 years ago

@devtrix We have just finished getting our server stable. Are you still encountering the issue?


devtrix pro commented 3 years ago

@Sebastian Kaczmarek Sorry for the delay, the message went to my spam folder for some reason. It's resolved now. Thank you.


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Status

Resolved

Specification of the issue
  • User: Pro
  • Premium support: No
  • Technology: MDB Standard
  • MDB Version: MDB5 3.9.0
  • Device: N/A
  • Browser: N/A
  • OS: N/A
  • Provided sample code: No
  • Provided link: No
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