Topic: Refund of auto renewal
I already sent an email on Monday (and again yesterday) regarding this matter but have not yet received a response perhaps the emails did not arrive? Our subscription was automatically renewed on Monday; however, we no longer need MDBootstrap, and it seems the automatic renewal was not deactivated as intended. We kindly request a full refund of the amount automatically debited via PayPal. myccpay com
Hello,
Thank you for reaching out and letting us know about the situation. I’m sorry to hear that your subscription was renewed unintentionally.
I’ve already replied to your email sent from the address associated with your account — please check your inbox (and spam/junk folder just in case).
Best regards,
Mateusz
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Answered
- User: Free
- Premium support: No
- Technology: MDB React
- MDB Version: MDB5 8.0.0
- Device: MDB58.0.0
- Browser: Chrome
- OS: MDB58.0.0
- Provided sample code: No
- Provided link: Yes