Receiving error when trying to renew license


Topic: Receiving error when trying to renew license

duckjones asked 5 years ago

I can't seem to renew my MDB React license. I received a link to renew, I signed in and clicked the "Renew" button next to my product, but I get an "Internal Server Error" message. I'm guessing since I can't seem to find anywhere to update my credit card info that it's likely an expired card issue, but I can't find anywhere to update it or any support contact info for me to reach out to.


Mateusz Leciejewski staff pro premium priority commented 5 years ago

Dear @duckjones,

could you please try again? Since we do not support the 1 person & 1 project small bundle package, it is not possible to renew it. I changed it for a version that can now be extended.

KInd regards, Mateusz


duckjones commented 5 years ago

It worked, thank you!


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Status

Resolved

Specification of the issue
  • User: Free
  • Premium support: No
  • Technology: MDB React
  • MDB Version: 4.26.0
  • Device: iMac
  • Browser: Chrome
  • OS: Mac OSX
  • Provided sample code: No
  • Provided link: No
Tags