Error Could not process your request


Topic: Error Could not process your request

jrsparl85 pro premium priority asked 4 years ago

Expected behavior mdb init should create mdb project Actual behavior $ mdb init (node:8728) Warning: Setting the NODE_TLS_REJECT_UNAUTHORIZED environment variable to '0' makes TLS connections and HTTPS requests insecure by disabling certificate verification. Error Could not process your request: User not found

Resources (screenshots, code snippets etc.)


Sebastian Kaczmarek staff pro premium answered 4 years ago

Please make sure you are logged in and are using the latest version v3.2.3 (run mdb -v).

You can log in using the following command:

$ mdb login

In order to update the CLI you can do it like this:

$ mdb update

alternatevely try

$ npm i mdb-cli -g

jrsparl85 pro premium priority commented 4 years ago

I am still getting an error that a user is not found. Could there be something wrong with my account?


Sebastian Kaczmarek staff pro premium commented 4 years ago

@jrsparl85 Sorry, we've had a little inconsistency in your user data. I just fixed that. Let me know if the problem still occurs.


Lirrels commented 4 years ago

Hello Sebastian I'm having the same problem


Lirrels commented 4 years ago

@Sebastian Kaczmarek sorry I forgot to tag you


Sebastian Kaczmarek staff pro premium commented 4 years ago

@Lirrels Sorry for the late answer, your problem should be fixed now.


daniel.frieser pro answered 4 years ago

I encounter a similar issue. Could this be an issue with user data like above too? If so, could you please fix it:

Expected behaviour: A new wordpress basic theme should be installed by mdb Wordpress init

Actual behavior: This command works fine for my free account. But it doesn't work for my premium account:

...
Successfully logged in.
PS D:\xampp\htdocs\WordPress\wp-content\themes\macTigers_mdb5> mdb wordpress init 
? This command should be run inside [...]/wp-content/themes directory. Are you sure you want to continue in the current directory? Yes
Error Could not process your request: User not found
...

Resources:

MDB Version is 3.4.2 System Windows 10 Terminal used in Visual Studio Code


Sebastian Kaczmarek staff pro premium commented 4 years ago

Hi @daniel.frieser, good to have you here. Answers are supposed to give solutions to user problems. Your answer looks a lot like a question. I've fixed your issue this time but please remember to ask new questions using the Ask Question form.


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Status

Closed

Specification of the issue
  • User: Pro
  • Premium support: Yes
  • Technology: MDB React
  • MDB Version: 5.0.0
  • Device: Lenovo
  • Browser: Chrome
  • OS: Windows
  • Provided sample code: No
  • Provided link: No
Tags