Purchased but with different user


Topic: Purchased but with different user

Reza Assar asked 7 years ago

Hi, Our company recently has bought MDB-angular-Pro. So we can log into git and download stuff with no error.The problem is, purchase was made with a different user-account (not my current account). When i asked my colleague to pass certain credentials for mdbootstrap.com, he told me that "he didn't create any user-account to make purchase, and only have Git account".QUESTION:Does it make me (my current user-account) illegible to ask questions and have full support by your team?If yes, Is there any way to recover missed account using GIT user-account?Thanks.

Bartłomiej Malanowski staff pro premium commented 7 years ago

Please contact me at b.malanowski@mdbootstrap.com and provide me an order ID so I'll be able to help you

Reza Assar commented 7 years ago

OK! i sent you Order id. please take a look and tell me if any other thing should be provided.

Bartłomiej Malanowski staff pro premium commented 7 years ago

I replied your e-mail

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Status

Resolved

Specification of the issue
  • User: Free
  • Premium support: No
  • Technology: Other
  • MDB Version: -
  • Device: -
  • Browser: -
  • OS: -
  • Provided sample code: No
  • Provided link: No