GIT TOKEN - DISAPPOINTMENT


Topic: GIT TOKEN - DISAPPOINTMENT

SANTANA pro asked 5 years ago

I recently emailed support to get access to the token. And I sent with my e-mail that I bought the product, and gave the order number.

He simply told me that my order is being used by another email that I am unaware of and has given me no alternative.

First Email

First Email


Second Email

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Third email

enter image description here


MY ORDER#enter image description here



Mateusz Leciejewski staff pro premium priority answered 5 years ago

Dear @SANTANA,

I apologies for the incovenience!

My colleague Jacek responded to your message you send us last week. Please check your inbox. I hope everything works correctly, and you have access to the account on gitlab now.

If still there's something wrong, please let me know.

Best regards, Mateusz


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Status

Answered

Specification of the issue
  • User: Pro
  • Premium support: No
  • Technology: Other
  • MDB Version: -
  • Device: EMAIL
  • Browser: SUPPORT
  • OS: WINDOWS
  • Provided sample code: No
  • Provided link: No