how do I get pre-sales questions answered?


Topic: how do I get pre-sales questions answered?

mshallop pro asked 5 years ago

With this new and confusing licensing, where/how do I get pre-sales questions answered?

with this new "pro" license, what happens to my existing license if I don't upgrade? why are all the prices posted in euros? if I do upgrade, and I want to switch libs, what's that entail?

Why don't you have links to a pre-sales resource on your website?


Filip Kapusta pro premium answered 5 years ago

Support forum is dedicated to technical questions, all questions regarding licensing & product access should be directed to contact@mdbootstrap.com


where/how do I get pre-sales questions answered? (...) Why don't you have links to a pre-sales resource on your website?

We have a "Contact Sales" link that will contact you with our Sales team directly on our pricing pages: https://mdbootstrap.com/pricing/

We also provide a FAQ https://mdbootstrap.com/docs/jquery/getting-started/faq/

And a licensing page with package contents explained: https://mdbootstrap.com/licensing/#package-contents

with this new "pro" license, what happens to my existing license if I don't upgrade?

As the upgrade page states "Upgrade is optional" - you only have to upgrade if you'd like to receive the new content that in previous licensing was a separate product & in new licening is included in PRO - if you don't upgrade you'll still have access to the old version of your product, you will still get updates & support as long as your license is valid.

why are all the prices posted in euros?

We have USD prices for the US and EUR prices for the rest of the word, if you're located in the US and see EUR prices, please contact contact@mdbootstrap.com

If I do upgrade, and I want to switch libs, what's that entail?

In order to create different versions of MDB we had to develop them from scratch so you'll need to purchase them separately.


mshallop pro commented 5 years ago

Thanks for the reply.

Best of luck!


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Status

Closed

Specification of the issue
  • User: Pro
  • Premium support: No
  • Technology: MDB jQuery
  • MDB Version: 4.19.0
  • Device: no device
  • Browser: no browser
  • OS: no os
  • Provided sample code: No
  • Provided link: No
Tags
pro