Topic: Direct download to up-to-date MDB Pro files
Expected behavior
Being able to download the files in the Orders section (or elsewhere).
Actual behavior
The files are outdated according to the changelogs. There seems to be a way to download them only through Gulp (which we do not use for our projects).
Thank you for any follow-up!
Mateusz Leciejewski staff pro premium priority answered 5 years ago
Dear @magikweb,
The package you owned were outdated because we do not support it anymore.
I switched products in your order, so please check if everything is alright, and you can renew it now
Best regards, Mateusz
magikweb pro premium priority answered 5 years ago
Thank you! We now have the right product in our cart, but upon paying, we get a server-side "Gateway Time-out". I guess it's because the website is too slow at the moment. We'll retry another time.
magikweb pro premium priority answered 5 years ago
Actually, we were charged twice even though there was an error both times. Would it be possible to refund one of them please?
Mateusz Leciejewski staff pro premium priority commented 5 years ago
@magikweb of course, I've forwarded your case to our financial department. Usually, refunds go through within a few days, so please expect money on your account within few next days.
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Answered
- User: Pro
- Premium support: Yes
- Technology: MDB jQuery
- MDB Version: 4.8.11
- Device: PC
- Browser: Chrome
- OS: Win 10
- Provided sample code: No
- Provided link: No