Can't download premium templates


Topic: Can't download premium templates

firstascent pro premium priority asked 4 years ago

Expected behavior I have an active MDB Pro license and should be able to download the premium Blog templates

Actual behavior I do not see anywhere to access them, they are not included when I download the latest MDB Pro file

Resources (screenshots, code snippets etc.) enter image description here


Adam Jakubowski staff pro premium priority answered 4 years ago

Hi,

You should be able to access the missing templates by now.

However, if the problem persists, let me know.

Best regards,

Adam from MDB


firstascent pro premium priority answered 4 years ago

Hi Adam,

I still do not see how to download them. If I view all my orders I can download MDB Pro 4.19.1 but can only download a very old version of the templates (4.8.11)


Adam Jakubowski staff pro premium priority commented 4 years ago

Hi,

I have already replied to your email.

Best regards,

Adam from MDB


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Status

Closed

Specification of the issue
  • User: Pro
  • Premium support: Yes
  • Technology: MDB jQuery
  • MDB Version: 4.19.1
  • Device: MacBook Pro
  • Browser: Safari
  • OS: MacOS
  • Provided sample code: No
  • Provided link: No