Topic: 4.10 update
Expected behavior - that I should be able to update to 4.10 from my account
Actual behavior I CANT GET THE UPDATE. the download button in my "orders" calls a 4.8.10 zip file.
Be patient was the response to my first inquiry of this problem and that was more than a month ago. Now I get email from MDB to update to 4.10 today and yet I still can't. Be patient is not an acceptable answer when my license is for an infinite number of updates.
Resources (screenshots, code snippets etc.) https://mdbootstrap.com/profile/my-orders/
Dear @Ozcan Arslan & @joanne.friedman,
I apologies for all the proeblems & inconveniences!
Already both of you should have available the newest version at your orders.
Please check and let me know!
Best regards, Mateusz
Ozcan Arslan pro commented 5 years ago
Thanks for your respond I can download the newsest version of standard MDB Pro, I also have MDB Admin Dashboard Pro too and I guess it will take a while more ?
The download button in my "orders" calls a 4.8.10 zip file too.
Mateusz Leciejewski staff pro premium priority commented 5 years ago
@Volodymyr Yatsynych please check now
I'm having the same issue - the download link for my order is stuck at MDB_Pro_4.8.10.zip
Mateusz Leciejewski staff pro premium priority commented 5 years ago
@Sebastian C sorry about that! Now the newest version should be available on your account.
Sebastian C pro commented 5 years ago
My order has disappeared completely - the downloads tab now reads:
"You have no products yet."
Mateusz Leciejewski staff pro premium priority commented 5 years ago
@Sebastian C it was my fault. I forgot to change your order status. Everything should be fine now!
Thomas Emmanuel commented 5 years ago
@Mateusz Leciejewski it says ""You have no products yet."" please help.
Mateusz Leciejewski staff pro premium priority commented 5 years ago
@Thomas Emmanuel could you please write to me at m.leciejewski@mdbootstrap.com and send me order confirmation or information about license you purchased?
FREE CONSULTATION
Hire our experts to build a dedicated project. We'll analyze your business requirements, for free.
Answered
- User: Pro
- Premium support: No
- Technology: MDB jQuery
- MDB Version: 4.10.0
- Device: pc
- Browser: firefox
- OS: win10
- Provided sample code: No
- Provided link: Yes
Ozcan Arslan pro commented 5 years ago
Same for me too. I have version 4.8.11 to download in my orders page.