Topic: trying to contact mdb
Hi,
It has now been over two weeks since I sent an email to office@mdbootstrap.com requesting a contract adjustment because I believe I am paying far too much for a tariff that no longer exists, but unfortunately I have not received a reply or confirmation of receipt.
Same on my end. Send email on 5/1 and 10/1. To both hello@mdbootstrap.com and office@mdbootstrap.com. However I had no issue in contacting them and receiving answer quite fast after a couple of days in the past, so my guess is that "sales" is still on holliday or catching up after season hollidays :)
Hello,
After checking our mailbox, we are unable to find any recent messages from email addresses associated with your MDB accounts. We only see correspondence from previous years, so it is possible that your email did not reach us.
We kindly ask you to resend all relevant information to hello@mdbootstrap.com. Once we receive your message, we will review it and get back to you as soon as possible.
Thank you for your patience, and we apologize for any inconvenience this may have caused.
Kind regards,
Mateusz
FREE CONSULTATION
Hire our experts to build a dedicated project. We'll analyze your business requirements, for free.
Answered
- User: Pro
- Premium support: No
- Technology: Customer Support
- MDB Version: -
- Device: -
- Browser: -
- OS: -
- Provided sample code: No
- Provided link: No