Topic: Refund for Auto Renewal
We were not aware that auto-renewal was enabled on our account.
Could you please cancel our subscription and issue a refund?
Additionally, I’d like to request that the credit card associated with this account be removed from your records.
Your subscription has been cancelled and you can expect a refund for the latest payment in the next couple of days.
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Answered
- User: Pro
- Premium support: No
- Technology: Customer Support
- MDB Version: MDB5 9.2.0
- Device: windows
- Browser: edge
- OS: windows
- Provided sample code: No
- Provided link: No