Cannot cancel subscription

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Topic: Cannot cancel subscription

software-design pro premium priority asked 4 months ago

Expected behavior Can cancel the subscription via website on the cancelation button

Actual behavior Shows the two steps but can't continue.

Resources (screenshots, code snippets etc.) enter image description here

Rafał Radziszewski staff commented 4 months ago

Hello, I have contacted you via email address :) Best regards, Rafał

hyliacom pro premium answered 3 months ago

A month later and the option to cancel the subscription still does not work.

I would like to cancel my active subscription and you do not allow it.

Rafał Radziszewski staff commented 3 months ago

Hello, I have contacted you via email address :) Best regards, Rafał
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Status

Answered

Specification of the issue
  • User: Pro
  • Premium support: No
  • Technology: Other
  • MDB Version: -
  • Device: Desktop
  • Browser: Chrome / Safari
  • OS: macOS
  • Provided sample code: No
  • Provided link: No
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