Topic: Refund unwanted renewal
I need assistance with a refund for an unwanted renewal. Automatic emails state to post it here to Customer Support. Thanks!
Your subscription has been canceled successfully. You should expect to have the money back in your account within a few days.
You can cancel your future subscriptions on your own by going to My orders, switching to the "Subscriptions" tab and clicking "Cancel".
If you are having issues with the website functionality, please make sure that all adblockers and VPNs are disabled.
If the issues keep occurring - please reach out on our support forum in the Customer Support category.
Nicholson819 commented 5 days ago
I am still not seeing this refund on my card. Can you please verify this refund is being processed and can I please get some sort of confirmation email? Thank you!
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Answered
- User: Free
- Premium support: No
- Technology: Customer Support
- MDB Version: -
- Device: Desktop
- Browser: Chrome
- OS: Windows 11
- Provided sample code: No
- Provided link: No