Cancel and refund subscription


Topic: Cancel and refund subscription

zinzem asked 2 weeks ago

Hi,

I was charged 199€ for a subscription renewal, but I don't use the product anymore. Could you cancel the subscription, and could I be refunded please?

Thank you for your help, Ruben Renzema


Mateusz Leciejewski staff pro premium priority answered 2 weeks ago

Your subscription has already been cancelled via PayPal. You should expect to have the money back in your account within a few days.


Keep in mind that if you cancel the subscription directly in the PayPal dashboard, its not necessary to also cancel it on the MDBootstrap.com website.

You can cancel your future subscriptions on your own by going to My orders, switching to the "Subscriptions" tab and clicking "Cancel".

If you are having issues with the website functionality, please make sure that all adblockers and VPNs are disabled.

If the issues keep occurring - please reach out on our support forum in the Customer Support category.


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Status

Answered

Specification of the issue
  • User: Free
  • Premium support: No
  • Technology: Customer Support
  • MDB Version: -
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  • Provided sample code: No
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