Topic: Attempting to cancel but cancellation page doesn't load MDB
kalmservices
pro premium asked 3 hours ago
Expected behavior Being able to click the cancel button Actual behavior Nothing works, your cancel page is broken Resources (screenshots, code snippets etc.) We've been trying to cancel this for a week ahead of being billed another $219 and your system is broken and didn't allow us to do it. Your own subscription cancellation page has an error because mdb isn't being properly loaded onto it and it just cost our company $219 because your website doesn't properly load its own library to make the buttons function.


kalmservices
pro premium answered 3 hours ago
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Answered
- User: Pro
- Premium support: No
- Technology: Customer Support
- MDB Version: -
- Device: N/A
- Browser: Chrome
- OS: N/A
- Provided sample code: No
- Provided link: No